Terms and Conditions

Hello, beautiful soul!

I'm sharing these Terms and Conditions with you to create a clear understanding between us as we embark on this journey together. While this document contains necessary legal information, I've created it with the same care and attention I bring to all aspects of my work.

 

1. GENERAL PROVISIONS

1.1 These Terms and Conditions govern the rights and obligations between Renata Vodehnalova, ID No. 02521644, with registered office at Trpišov 112, 538 21 Slatiňany, Czech Republic (hereinafter referred to as "Provider"), and the users of digital products and services offered on the website www.renatavodehnalova.com (hereinafter referred to as "Client").

1.2 By purchasing or using any products or services offered by the Provider, the Client confirms that they have read these Terms and Conditions and agree to be bound by them.

 

2. PRODUCTS AND SERVICES

2.1 The Provider offers digital products, online courses, consultations, and other services related to the MIBOSO approach to holistic well-being.

2.2 All descriptions of products and services on the website aim to provide the Client with accurate information about their content, format, and delivery.

2.3 The Provider reserves the right to update or modify the content of digital products and online courses to ensure they remain current and valuable.

 

3. ORDERING PROCESS AND PAYMENT

3.1 Products and services can be ordered through the website www.renatavodehnalova.com.

3.2 Prices are displayed in EUR and include all applicable taxes.

3.3 Payment can be made through the payment methods specified on the website.

3.4 For clients within the European Union, VAT will be charged according to applicable EU regulations. The Provider is registered in the One Stop Shop (OSS) system for VAT purposes.

3.5 The contract between the Provider and the Client is concluded when the Provider confirms the Client's order.

 

4. DELIVERY OF DIGITAL PRODUCTS

4.1 Digital products and access to online courses will be delivered to the Client's email address provided during the ordering process.

4.2 Access to digital products and online courses will be granted immediately after payment confirmation or on the specified date in the product description.

4.3 The Client is responsible for ensuring their email address is correct and their system allows emails from the Provider.

 

5. INTELLECTUAL PROPERTY RIGHTS

5.1 All content provided by the Provider, including but not limited to texts, images, videos, audio recordings, and online courses, is protected by copyright and other intellectual property rights.

5.2 The Client receives a non-exclusive, non-transferable license to use the purchased digital products for personal purposes only.

5.3 The Client is not authorized to:
a) Share access to purchased products with third parties
b) Copy, reproduce, or distribute the content
c) Modify or create derivative works
d) Use the content for commercial purposes

 

6. RIGHT OF WITHDRAWAL

6.1 According to EU regulations, the Client has the right to withdraw from the contract without giving any reason within 14 days of the contract conclusion.

6.2 The right of withdrawal does not apply to digital content that is not supplied on a tangible medium if the performance has begun with the Client's prior express consent and acknowledgment that they thereby lose their right of withdrawal.

6.3 To exercise the right of withdrawal, the Client must inform the Provider of their decision by sending an email to renata@renatavodehnalova.cz.

 

7. REFUND POLICY

7.1 If the Client exercises their right of withdrawal in accordance with Section 6, the Provider will reimburse all payments received from the Client within 14 days of being informed about the Client's decision to withdraw.

7.2 The Provider will use the same means of payment as the Client used for the initial transaction unless expressly agreed otherwise.

 

8. PRIVACY POLICY

8.1 The Provider processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws.

8.2 Detailed information about the processing of personal data is provided in the Privacy Policy available on the website.

 

9. FINAL PROVISIONS

9.1 These Terms and Conditions are governed by the laws of the Czech Republic.

9.2 Any disputes arising from or in connection with these Terms and Conditions shall be resolved primarily through negotiation. If an amicable solution cannot be reached, the dispute shall be submitted to the competent court in the Czech Republic.

9.3 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.4 These Terms and Conditions are effective from 24th June 2025 .

With love and respect